https://budgetcomps.com/ is an online marketplace that gives you a wide variety of electronics; laptops/computers, mobile phones, cameras, accessories and computer services that can be shopped from the comfort of your home, office or even on transit. Items bought are delivered at your doorstep or picked up at our shop at Queensway House, 3^rd Floor Shop No. 5, Kaunda Street, Nairobi, or a designated pick up point in all major towns in Kenya reachable by courier.

1. To register as a user, please visit https://budgetcomps.com/ (Use Google Chrome and Mozilla Firefox browsers for the best experience)Click on “Register” on the top right corner of Budget Computers Kenya website.

   Provide your phone number (email is optional), create a password and confirm, an OTP will be sent to you via text for account registration confirmation.

   Create a strong password (mix up letters, numbers and special characters).

   You can also log into https://budgetcomps.com/ using other Social media platforms i.e. X (formerly Twitter), Facebook and Google.

Log in to your account

Click ‘My Account’ and then select ‘Account Information’

What do I do in case I have forgotten my password?

Please visit the login page and click on the link next to ‘Forgot your password?’ and enter the details of the phone number that you used when you first registered your account.

If you are still unsuccessful in resetting your password, you may contact the Budget Computers Kenya Customer Support Team through email on [email protected], Twitter, Facebook or WhatsApp chat.

You can place your order at any time. Deliveries however will be done as per the timelines noted on the check-out page.

No, you don’t. You can however edit your account information such as your ‘Shipping’ and ‘Billing’ addresses; update your email address and password by following the steps below:

Our current modes of payment are M-PESA, Cash, Card payments and Bank transfers i.e. PESALINK, EFT and RTGS.

Our delivery services are based on three key factors; service type, weight, and destination. The cost will however be displayed when placing the order.

Please find all the details on the return and refunds policies here. You can contact us on our various channels listed in the segment below should you need any clarification.

Yes, you can. Please ensure that you notify us on phone, email or chat with the name and ID of the person collecting. Please advise the designated person to review the condition of the products order. Kindly review the terms and conditions of returns to get further information.

Your package will be available within 3 hours after placing your order. Orders made after 5.30PM Kenyan time will be delivered the next day. The transit time-period is calculated using business days, which excludes Sunday and Public holidays (Visit Shipping and Delivery Policy for more details).

We take with utmost caution to satisfy our customers trust in their information and money. Our payment service provider is PCI DSS level 1 compliant, and our payment pages use Extended Validation SSL with 256-bit encryption.

Once you log on to https://budgetcomps.com/, you can search for items by; searching for the products by keying in the product on the ‘Search’ bar. Browsing the ‘Category menu’ and once you find the item (select color if it applies) click the “Add to Cart” button. After adding the item to the cart, a popup on the right side will appear, giving you the options to either continue shopping or to check out. You can also click on ‘My Cart’ to check out.

If you have an account and have not logged on, you will be prompted to ‘Sign In’ to your account or if you do not have an account, you will be required to ‘Register’ and create a new account if this is your first order.

Enter a shipping address, choose a shipping method, and enter your payment information.

Review your order details. Be sure you've applied any Gift Cards or promotional codes you would like to use on your order if you have any.

Click ‘Place your order’.

Once payment has gone through you will then receive an email with the order details, and a text that the order has been confirmed.

You can contact us on;

Chat Widget: By logging on to the website and clicking on the chat icon

Email: [email protected] and [email protected]

Twitter: @budget_comps

Facebook: budgetcomps

WhatsApp: +254738 333000

Items purchased through Budget Computers Kenya will come with a warranty cover (terms and conditions apply). In case you will need assistance and the item is within warranty you can contact Budget Computers Kenya team via telephone, email or WhatsApp chat for further assistance

Yes you can pay on delivery via our M-Pesa Paybill 708998 or cash.

Yes, this can be done at our shop in Nairobi at Queensway House, Kaunda Street, 3^rd Floor Shop No. 5, or selected pick up stations as shown on site. This will be available as a delivery option on check out. A customer may pick up at a designated pick up point at all major towns in Kenya reachable by couriers.

Yes, you can edit your shipping, billing, phone number and email addresses. Simply log in to your account, click ‘My Account’ and then select ‘Account Information’.

We allow for cancellation of the order at any point before it is shipped. Once it is shipped, you can reject it (without opening the package) once delivered, to go back with the rider/courier. Please note that the refund will be exclusive of shipping fees.